Quality Principles
As a medium-sized manufacturer of firefighting equipment and custom mechanical engineering systems, we pursue a market strategy of differentiation.
As part of this corporate policy, the impeccable quality of our products and services is our top priority. At PREY Feuerwehrtechnik, quality means:
Quality begins with the advice provided by our sales team. We focus on our customers’ wishes and requirements and ensure that our products and services truly meet them.
“Quality means meeting expectations precisely and reliably!”
Quality is a core principle in our design and materials management processes. From our exemplary standards system to precision in design and seamless control of all components, we operate according to the principle of optimization.
“Quality means attention to detail!”
Quality begins with our planning and installation. Over a century of experience, first-rate training and skill, and state-of-the-art methods, machinery, and tools are our guarantee of precision.
“Quality means precision craftsmanship!”
Quality is verifiable and is ensured by our quality assurance process. Whether through design reviews, material inspections, or on-site audits—we set the highest standards to ensure the safety of our products and services, and thus the safety of our users.
“Quality means vigilance!”
Quality doesn’t end when we hand over the product to the customer—we continue to deliver it through excellent support for maintenance, troubleshooting, emergency recovery, repairs, modernization, and retrofitting—quickly and promptly.
“Quality means being there around the clock, for the entire life of the product!”
Quality is all-encompassing. Our performance determines the price—and quality determines the cost to our customers. We define our performance standards across the entire product life cycle. Our philosophy is to offer the best value for money.
“Quality means the trust our customers place in us.”
Quality is defined by our organization and development. We work continuously and consistently—with significant investment in both personnel and capital—to improve our operational and administrative processes.
“Quality means thinking about tomorrow today!”
Quality requires the commitment of everyone involved! Our actions are dedicated to the shared success of our partners, our employees, our company, and the society in which we live—both now and in the future.
